Privacy at Eli Lilly and Company
Eli Lilly and Company ("Lilly") has established a comprehensive privacy program, including a global privacy office and a chief privacy officer, designed to help us respect and protect your privacy rights. This statement includes both Lilly's European Union - U.S. Safe Harbor Privacy Statement and the Website Privacy Statement.
U.S. - EU Safe Harbor Privacy Statement
For personal information of employees, consumers, healthcare professionals, medical research subjects and investigators, customers, investors, and government officials that Lilly receives from the European Economic Area, Lilly has committed to handling such personal information in accordance with the Safe Harbor Principles. Lilly's Safe Harbor certification can be found at http://web.ita.doc.gov/safeharbor/shlist.nsf/webPages/safe+harbor+list. For more information about the Safe Harbor Principles, please visit the U.S. Department of Commerce's Website at http://export.gov/safeharbor/.
Lilly Website Privacy Statement
Personal Information Collected by Lilly Online
Through this website, you may be asked to voluntarily provide to us information that can identify or locate you, such as your name, address, telephone number, e-mail address, and other similar information ("Personal Information"). You may always refuse to provide Personal Information to us, but this may lead to our inability to provide you with certain information, products or services.
We may use your Personal Information:
- To respond to your requests for information, products, services;
- If you register online, to administer your account;
- For legal compliance, such as adverse event reporting or to enforce our rights;
- For other everyday business purposes, such as website management, research and product development; and
- To collaborate with potential investors (with your prior consent).
This site may allow you to send a link or e-mail message to a friend or colleague. E-mail addresses you may provide for a friend or colleague will be used to send your friend or colleague information on your behalf and will not be collected or used by Lilly or other third parties for any other purpose.
We will use Google Analytics in order to examine visitor data.
Web Administrator Use of Data
- Type of user agent (web browser) used, software manufacture and version number.
- Type of operating system
- Screen colors (color processing ability of the users screen)
- Flash version
- Screen resolution
- Network location and IP address
- Can include country, city, state, region, county, or any other geographic data.
- Bandwidth (internet connection speed)
- Time of visit
- Pages visited
- Time spent on each page of the website
- Referring site
- The website (URI) the user came through in order to arrive at this website (example: clicking on a hyperlink from Yahoo.com that took the user to this website)
- Search engine query used (example: typing in a phrase into a search engine like Google, and clicking on a link from that search engine) This data DOES NOT include any personalized identification information such as:
- Phone Numbers
- Mailing Addresses
- Social Security Numbers
- Bank Account Numbers
- Credit Card Information
This information is used to administer and update the website. This site will be a more user-friendly site if we know which pages our users are visiting and how often. We will also assess whether the visitors to the site match the expected site demographics and determine how key audiences are navigating the content.
Google analytics offers an opt-out provision for website visitors who do not want their data to be collected. You can receive more information about this option here: http://tools.google.com/dlpage/gaoptout
Google's Use of Data:
Other technology tracking
This website may use a technology called a "cookie". A cookie is a piece of information that our webserver sends to your computer (actually to your browser file) when you access a website. Then when you come back our site will detect whether you have one of our cookies on your computer. Our cookies help provide additional functionality to the site and help us analyze site usage more accurately. For instance, our site may set a cookie on your browser that keeps you from needing to remember and then enter a password more than once during a visit to the site. With most Internet browsers or other software, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions to learn more about these functions. If you reject cookies, functionality of the site may be limited, and you may not be able to take advantage of many of the site's features.
Information Disclosures and Sharing
Except as provided below, Lilly will not share your Personal Information with third parties unless you have consented to the disclosure. We may share your Personal Information with our agents, contractors or partners in connection with services that these individuals or entities perform for, or with, Lilly, such as sending email messages, managing data, hosting our databases, providing data processing services or providing customer service. These agents, contractors or partners are restricted from using this data in any way other than to provide services for Lilly, or services for the collaboration in which they and Lilly are engaged (for example, some of our products are developed and marketed through joint agreements with other companies). Lilly may use third party advertising companies to place ads on the site and to place our ads on other web sites. These companies may use Other Information about your visits to this and other web sites to provide advertisements on the site and other sites about goods and services that may be of interest to you.
Lilly will share Personal Information to respond to duly authorized subpoenas or information requests of governmental authorities, to provide Internet security or where required by law. In exceptionally rare circumstances where national, state or company security is at issue (such as with the World Trade Center terrorist act in September, 2001), Lilly reserves the right to share our entire database of visitors and customers with appropriate governmental authorities.
We will not use or share your Personal Information provided to us online in ways unrelated to the ones described above without first letting you know and offering you a choice. As previously stated, we also provide you the opportunity to opt out of the website at any time. We will obtain your permission first should we ever seek to share your information with third parties that are not acting on our behalf or governed by our applicable privacy policies. We also respect your marketing and communications preferences. You can opt-out of receiving emails from us at any time by following the opt-out instructions in our update emails. Please note that you may continue to receive materials while we are updating our lists.
Access and Corrections
We strive to keep your Personal Information accurate. You can access and update the Personal Information that you have provided to us at any time. If you wish to update Personal Information provided to us, please access your account where you may view, update or correct your information online. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access to your data or enabling you to make corrections.
When you send an e-mail to us, you are communicating with us electronically. You thereby consent to receive communications from us electronically; however, please note that e-mail communications are not necessarily secure and confidential. For instance, it is possible that information transmitted to us via e-mail may be read or obtained by other parties. In an attempt to protect your privacy, our e-mail responses do not include Personal Information or your personal account information. We recommend that you do not include such information in e-mail communications directed to us. We may communicate with you by postal mail, e-mail or by posting notices on the Site. All agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Lilly encourages parents and guardians to be aware of and participate in their children's online activities. You should be aware that this site is not intended for, or designed to attract, individuals under the age of 18. We do not collect Personal Information from any person we actually know to be under the age of 18.
Lilly protects all Personal Information with reasonable administrative, technical and physical safeguards. For example, areas of this website that collect sensitive Personal Information use industry standard secure socket layer encryption (SSL); however, to take advantage of this your browser must support encryption protection (found in Internet Explorer release 3.0 and above).
Links to Third Party Websites
As a convenience to our visitors, this website may contains links to a number of sites owned and operated by third parties that we believe may offer useful information. The policies and procedures we describe here do not apply to those sites. Lilly is not responsible for the collection or use of Personal Information or Other Information at any third party sites. Therefore, Lilly disclaims any liability for any third party's use of Personal Information or Other Information obtained through using the third party web site. We suggest contacting those sites directly for information on their privacy, security, data collection, and distribution policies.
Changes to Our Privacy Practices
For More Information
Last Updated: October 5, 2011